Finding a startup gig beyond the code doesn’t mean you can’t also develop your technical skills. Many customer success positions are a mix of several roles including client onboarding, strategy and technical support. The latter–helping customers to navigate technical issues–can be a great way for customer success talent to flex their technical know-how. Below are 10 startups currently hiring for customer success talent with technical skills.

1. Slack

Job: Technical Customer Success Manager

Location: San Francisco, CA

Skills you’ll need:
With a strong emphasis on listening and discovery, Slack Technical CSMs work to become trusted technical partners, showing existing customers the art of the possible with Slack and helping them make maximum use of Slack’s platform and API capabilities. Slack is looking for applicants with experience with Platforms, API’s, SSO and Security and Compliance solutions.

2. Hotjar

Job: Hotjar Hero

Location: Remote (Anywhere in the United States EST)

Skills you’ll need:
Hired Heroes will help Hotjar users set up and use features to improve the experience and performance of their sites and apps.  Hotjar Heroes receive extensive technical, product and marketing training – as well as a yearly budget for additional training and self development. Job candidates should be familiar with the basics of HTML, CSS, Javascript and using browser developer tools.

3. Iterable

Job: Technical Support Specialist

Location: San Francisco, CA

Skills you’ll need:

The Iterable team is looking for team members with a strong desire to teach new customers about the Iterable platform and who have a passion for startups, software and SaaS products. Job applicants should have familiarity with APIs, HTML, CSS and Javascript.

4. Wix

Job: Technical Customer Support Specialist 

Location: Miami, FL

Skills you’ll need:

Wix is currently hiring for a Technical Support position that requires fluency in English. This is a full time entry or mid level position in a fast paced, high profile environment. No tech experience is required, the Wix team will train you.

5. GitHub

Job: Enterprise Support Engineer

Location: Remote (Anywhere in the United States)

Skills you’ll need:

At GitHub, your main responsibility will be to work with customers to solve support tickets. Tickets are usually opened by internal system administrators, and can include investigating load or networking issues, debugging application errors and discussing feature requests. You don’t need to be a Git expert, but you do need to have technical experience and a passion for helping people. Bonus Points for the ability to look through and understand code (Ruby / Bash).

6. DealerScience

Job: Customer Support Specialist Technical

Location: Boston, MA

Skills you’ll need:

The DealerScience team is looking for a Technical Customer Support Specialist who can be the first line of technical support for their customers. DealerScience is looking for someone with genuine and energetic customer service skills and basic coding experience (html or other languages). This is an opportunity for someone who is looking to get their foot in the door within the tech industry.

7. Pressable

Job: Customer Success Agent

Location: Remote (Anywhere in the United States)

Skills you’ll need:

The Pressable team is looking to create a diverse team of people who have a strong background in WordPress and the technical knowledge to solve anything that comes their way. Pressable agents directly build relationships with their customers by listening to their needs and providing unique, tailored solutions. You should have working knowledge of HTML, JavaScript, PHP and CSS and be comfortable working with command line interfaces WP-CLI, and SSH.

8. Movable Ink

Job: Solutions Consultant

Location: New York, NY

Skills you’ll need:

The Solutions Consultant is expected to team with the Movable Ink Sales and Client Experience Team to provide technical and subject matter expertise in pursuit of agile email sales opportunities. Applicants should have demonstrated proficiency coding advanced HTML, CSS and JavaScript.

9. ReCharge

Job: Technical Customer Support

Location: Remote

Skills you’ll need:

ReCharge is searching for a Technical Customer Success Engineer who is resourceful; using troubleshooting and analytical skills to serve customers via email, chat and occasional phone calls. You should be familiar with HTML, CSS, Javascript (Knowledge of other programming languages a plus).

10. Automattic

Job: Technical Account Engineer

Location: Remote

Skills you’ll need:

Automattic Technical Account Engineers manage partners post-sales through launch, and beyond. You’ll be the point person for their projects, as well as being an escalation point. This role requires you to have a deep understanding of the technology and platforms that they run, and be able to communicate with both engineers and business people effectively. Software development and architecture experience will help you succeed, however coding is not in scope for this position.

Looking for more startup jobs? Explore additional opportunities to get technical experience here.