Looking for a podcast to help you become a better customer success or UX professional? Here are 6 podcasts to try out.
In Experience This, customer retention pro Joey Coleman and social media pro Dan Gingiss host a weekly podcast featuring inspiring examples of positive customer experiences. The podcast aims to help listeners attract and retain more of their customers to grow business.
UX Podcast, hosted by James Royal-Lawson and Per Axbom, is a podcast that moves the conversation beyond just UX. The duo also explore topics about balancing business, technology and people in digital media.
Listen here: https://uxpodcast.com/
Hosted by customer success employees from Buffer, Wistia, Automattic and Basecamp–Support Ops is a weekly podcast that helps customer support workers deliver a better support experience to their customers.
Listen here: https://supportops.co/
The UI Breakfast Podcast is hosted by UI/UX consultant Jane Portman and guest industry experts. The podcast covers UI/UX design, products, marketing and other relevant subjects.
Listen here: http://uibreakfast.com/category/podcast/
Hosted by Laura Klein, author of Build Better Products & UX for Lean Startups, and Kate Rutter–Users Know: What Is Wrong with UX is a podcast about how to make products suck slightly less.
Listen here: https://www.usersknow.com/
The Customer Success Podcast uncovers the stories, perspectives and best practices around leading Customer Success programs. Hosted by Allison Pickens (Chief Customer Officer at Gainsight), she shares those stories alongside an all-star roster of special guests.